Scaling up is hard: it involves more than just expansion or growth, and it requires not only finesse, but also the right business conditions and partners to pull it off.
In order to scale, businesses must be technology-enabled to handle growing amounts of sales in a cost effective way. Issues such as high employee turnover due to heavy work loads, slow processing speed, and inability to meet demand could hinder growth.
Scaling therefore requires planning, funding and the right systems, staff, processes, technology and partners. With this in mind how can digital platforms scale?